Please see the following information about SNAP Benefits from NC State University's More in My Basket Program. Please read for valuable information.
November 2025 SNAP Benefits Suspended
As you may have heard, due to the government shutdown, SNAP/FNS benefits have been
suspended for the month of November 2025. NCDHHS will notify SNAP/FNS participant
households and individuals by text message, social media posts and news coverage to share
updates on the suspension and provide community resources for finding food assistance. Below
you will find the most current update about what this entails for you and your family:
Current benefits important notes:
This pause only affects new November benefits and does not take away any benefits
already on your card.
Households can view account details using the free ebtEDGE mobile app or by calling
the EBT Customer Service number on the back of the card.
Households can still use their EBT card and current benefits at retailers and grocers that
accept SNAP/EBT in North Carolina.
Applications submitted on or before October 31, 2025, and approved through normal
processes will be eligible to receive prorated benefits through the month of October
2025, even if the approval of the application happens after October 31, 2025.
The USDA has indicated that households will receive retroactive benefits for November
2025 once the suspension is lifted.
What DSS will be doing during the November pause:
DSS will continue to receive new SNAP applications, process recertifications, and change
reports.
DSS will continue the ongoing determination of eligibility of applicant households
All counties will continue normal operations for application processing, including
expedited service applications, and complete recertifications in compliance with federal
and state policies.
What SNAP recipients and applicants must do during the pause:
The suspension of benefits does not change eligibility, verification, or reporting
requirements. SNAP recipients must continue to respond to requests for verification
information and/or documents and report changes of circumstances that may affect
benefits.
Recertification periods remain unchanged. Households must respond to and complete
their recertification within normal recertification periods and deadlines. Do not ignore
recertification notices or messages.
For help applying for SNAP/FNS in North Carolina, please call More In My Basket toll free at 1-
855-240-1451.
While you wait for the benefits to start again, the following local resources may be able to
assist you during times like this:
Food Banks
For those needing immediate help with food, food banks are a great short-term solution until
long-term ones, such as approval for SNAP/FNS benefits, are in place.
To find food banks available in your area in North Carolina,
visit: www.feedingthecarolinas.org/find-food/
All you need to do to find a list of food banks is select your zip code, city or address and select
“Get Help.”
NC 211
NC 211 is a free and confidential referral service provided by United Way. When families and
individuals reach out to NC 211, all they need to do is inform where they live to receive a list of
available local resources.
You can contact them by calling 2-1-1 or 1-888-892-1162.
You can also find full lists of services on their website at www.nc211.org. Just select what type
of resource you are looking for (shelters, health, food, etc.) and then indicate what city you live
in.
NC State Extension Offices
North Carolina Extension is a vast network, working to provide research-based programs in
agriculture, food, 4-H Youth Development, health and wellbeing for all North Carolina residents.
NC Extension is supported by NC State University and NC A&T.
Extension has 101 offices across the state: one in every county of North Carolina and with the
Eastern Band of Cherokee Indians. Staff and volunteers work with local governments to support
agriculture, horticulture, conservation, environmental protection, nutrition and health and a
variety of consumer, youth and economic concerns.
To find an Extension office near you, visit: ces.ncsu.edu/local-county-center
For questions about the Supplemental Nutrition Assistance Program or to receive SNAP
Application Assistance contact the More In My Basket staff:
Visit: morefood.org
English Toll Free: 1-855-240-1451
Spanish Toll Free: 1-888-382-7105
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